I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". Hiring Age. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) ", "Do my job and do it right. ", "I have the basic procedural skills for this team position. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. Kaiser Permanente takes great pride in having a very positive and nurturing environment. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. I have always been great at working behind the scenes with the result being efficiency for others. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. "I dislike working in a negative, low morale environment that is plagued with office politics. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. Interview Questions Give an example of an improvement project you led Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. If possible, pick a weakness that is not a core skill for the position you are interviewing for. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. But I don't want you to be surprised by the information. You can begin with your recent education, family life, volunteer work, or talk about your travels. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. I have enrolled myself in an evening/weekend workshop for the next six weeks. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. I work good under stressful situations, and I'm good at resolving patients' problems.". I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. The reason was a computer glitz that held the release of his chemotherapy. I'm happy to answer any questions you have. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. ", "This is a great question. These go above and beyond what it means to provide compassionate care. Excellent! The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. ", "I have three philosophies when it comes to my work. Click the card to flip . I'm a good listener, and my coworkers and patients like that about me. A career in healthcare can be emotional at times; however, I choose to focus on the positives. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. I have trained myself to adapt my communication style, so a patient gets what they need. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? ", "Patient adherence, the idea of patients, not taking their medications like they are supposed to, and affecting their health, can be stressful. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. "Knowing that Kaiser Permanente employs over 200,000 people and has an extremely diverse workforce, I truly value diversity and the importance it plays in a sound and successful business. I love working with like-minded people who set challenging goals for themselves. In the end, we awarded those with perfect attendance a $600 bonus. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work. I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. What is important to them is that you are cognizant of your own personal shortcomings. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. Your work history sounds strong, and it seems as though you are very loyal to your work. It sounds like you handled this matter with utmost urgency and great customer care. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. Very nice answer. ", "My position at Kaiser is a Radiology Physician Assistant. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Read our Terms of Use for more information. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. This approach has greatly reduced in-house issues related to communication. I love my job. I make sure the on hands are right for the computer to order what's on auto order. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. Reiterate to your interviewer that you are aware of the stressors that come with this role. Consider sharing how patients react to the way you communicate. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I make sure to practice empathy. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. Browse questions (57) Ask a question. Talk about your qualifications and skills that will help you to do this job well. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. In addition to this podcast, I also subscribe to a couple of industry blogs. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. Take a few minutes to tell the interviewer a few things about yourself. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. I even talk about what they are going through. "My customer service skills with my patients are definitely one of my strengths. Learn more here. The program was a success, and upper management chose to keep it implemented for another six months. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. That question can start up a great conversation, and you may learn a thing or two as well. ", "The people on the frontlines of a business are vital to the success of any organization. It's best that the person knows the reasons why so that they can learn from the experience. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. ", "I am happy to hear that Kaiser Permanente values long-term relationships. We also raise chickens and goats and have a couple of horses as well. We had a lot of concerns with patients not showing up for appointments when expected. You also made sure to take action so that this did not happen again. I would need to be trained in the new procedures. Interview questions and answer examples and any other content may be used else where on the site. Is this something junior staff can be involved in? "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. Discuss with the interviewer what you would expect for compensation if offered this position.
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